Corporate Strategy Brand Reputation
The Art of the Apology: Why Corporate Statements Get Worse the More They Explain
A company in crisis issues a careful, lawyer-approved, sincere statement — and the backlash gets worse. Why?Because what they issued wasn't an apology. It was an explanation. And the two...
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Tariffs Aren't a Cost — They're a Map Being Redrawn of the Supply Chain
Most companies read a tariff and ask: how much more do I have to pay? That treats tariffs as a cost — and leaves you passively absorbing the next wave....
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"History will judge me" - What Pompeo taught me about facing criticism with perspective.
When facing criticism, the hardest part is not to fight back, but to refrain from fighting back. I asked Pompeo how he viewed the criticism directed at him. He didn't...
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AI enters the deep end: the winners are no longer chanting slogans, but starting to use it.
As AI enters deeper waters, the winners are no longer just shouting slogans. There's a saying I've always remembered: "The people who won't be replaced by AI in the future...
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